Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data in our blockchain intellectual property education programs.
Last Updated: January 15, 2025
Effective Date: January 15, 2025
Information We Collect
When you engage with LogicThinkers' educational programs, we collect information that helps us provide better learning experiences and maintain secure, personalized service. Here's what we gather and why:
- Personal Identification: Name, email address, phone number, and mailing address when you register for programs or request information
- Educational Background: Previous experience with blockchain technology, intellectual property knowledge, and learning preferences
- Payment Information: Billing details processed through secure third-party payment processors (we don't store complete credit card numbers)
- Learning Progress: Course completion rates, assessment scores, participation in discussions, and time spent on materials
- Communication Records: Emails, chat messages, and support ticket conversations for quality assurance and training purposes
- Technical Data: IP address, browser type, device information, and website usage patterns to improve our platform performance
How We Use Your Information
We use your personal data exclusively for legitimate educational and business purposes. Our blockchain intellectual property programs require specific information to deliver effective, personalized learning experiences.
Primary Uses:
- Delivering course content and tracking your learning progress through our platform
- Providing personalized feedback on assignments and blockchain IP projects
- Communicating program updates, schedule changes, and important announcements
- Processing payments and maintaining accurate enrollment records
- Offering technical support and answering questions about course materials
- Improving our curriculum based on student performance and feedback patterns
We also use aggregated, anonymized data to research trends in blockchain education and intellectual property learning, helping us develop more effective teaching methods for future students.
Data Sharing and Third Parties
LogicThinkers operates with strict data sharing principles. We don't sell your personal information to marketers or data brokers. However, we do work with trusted partners to deliver our educational services effectively.
When We Share Information: Only with service providers who help us operate our educational platform, process payments, or provide student support. All partners sign data protection agreements and can only use your information for specific, authorized purposes.
- Learning Management System: Our platform provider processes student data to deliver course content and track progress
- Payment Processors: Secure third-party services handle billing information with industry-standard encryption
- Email Services: Communication platforms that send course notifications and program updates
- Cloud Storage: Encrypted storage solutions for course materials and student submissions
- Analytics Tools: Anonymized usage data helps us understand how students interact with our content
- Legal Requirements: We may disclose information when required by Thai law or to protect our legal rights
Your Privacy Rights
Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you have significant control over your personal information. We've designed straightforward processes to help you exercise these rights.
Access Your Data
Request a complete copy of all personal information we hold about you, including learning records and communication history. We'll provide this within 30 days in a readable format.
Correct Information
Update or fix any inaccurate personal details in your student profile. You can make most changes directly through your account dashboard or contact us for assistance.
Delete Your Account
Request complete removal of your personal data from our systems. We'll retain only what's legally required for tax records or dispute resolution, typically for seven years.
Restrict Processing
Limit how we use your information while maintaining your account access. This might affect some program features but preserves your learning progress and certificates.
Data Portability
Download your learning progress, assignments, and course completion records in a standard format that you can transfer to other educational platforms.
Opt-Out Communications
Control marketing emails and promotional messages while continuing to receive essential course notifications and program updates required for your enrollment.
How to Exercise Your Rights: Send requests to contact@logic-thinkers.com with "Privacy Request" in the subject line. Include your full name, registered email address, and specific action you'd like us to take. We'll respond within 30 days and may need to verify your identity for security purposes.
Security Measures and Data Protection
Protecting student information is fundamental to our educational mission. We've implemented comprehensive security measures that exceed standard industry practices, particularly important given our focus on blockchain and intellectual property topics.
- Encryption Standards: All data transmission uses TLS 1.3 encryption, and stored information is encrypted using AES-256 algorithms
- Access Controls: Staff members can only access student information necessary for their specific roles, with all access logged and monitored
- Regular Security Audits: Quarterly assessments of our systems by independent security firms specializing in educational technology
- Backup Systems: Encrypted, geographically distributed backups ensure your learning progress is never lost due to technical failures
- Incident Response: Detailed procedures for handling any potential data breaches, including immediate notification protocols
- Staff Training: All team members complete annual privacy and security training specific to handling educational data
Your Role in Security: Use strong, unique passwords for your account and don't share login credentials with others. Report any suspicious activity immediately. We'll never ask for passwords or sensitive information via email or phone calls.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide educational services and meet legal requirements. Our retention schedule balances your privacy rights with practical needs for ongoing student support.
- Active Students: All account information and learning progress maintained throughout enrollment and for two years after program completion
- Course Materials: Your submitted assignments and project work retained for three years to support transcript requests and continuing education pathways
- Financial Records: Payment history and billing information kept for seven years as required by Thai tax and accounting regulations
- Communication Records: Support conversations and email correspondence deleted after five years unless related to ongoing disputes
- Marketing Data: Contact information for promotional purposes removed within two years of your last program participation
- Legal Holds: Information related to disputes, investigations, or regulatory inquiries retained until matters are fully resolved
When retention periods expire, we permanently delete information using secure deletion methods that make data unrecoverable. You can request earlier deletion by contacting our privacy team, though this might affect our ability to provide ongoing student services.
International Data Transfers
While LogicThinkers operates primarily in Thailand, some of our educational technology partners and cloud services may store or process data in other countries. We ensure all international transfers meet stringent protection standards.
Our international data partners are located in countries with adequate data protection laws or operate under binding corporate rules that provide equivalent privacy protections to Thailand's PDPA. All transfers are governed by detailed data processing agreements that specify security requirements and usage limitations.
If you have concerns about international data processing, please contact us to discuss alternative arrangements that might better suit your privacy preferences while still allowing you to participate in our blockchain intellectual property programs.
Cookies and Website Analytics
Our educational platform uses cookies and similar technologies to improve your learning experience and help us understand how students interact with course materials. We're transparent about what we track and give you control over these settings.
- Essential Cookies: Required for platform functionality, including login sessions, course progress tracking, and security features
- Performance Cookies: Anonymized data about page loading times, feature usage, and technical performance to optimize our platform
- Learning Analytics: Aggregated information about study patterns, popular content, and common learning challenges to improve curriculum design
- Preference Cookies: Your chosen settings for language, display options, and notification preferences to personalize your experience
You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality. We don't use advertising cookies or third-party tracking for marketing purposes on our educational platform.
Policy Updates and Changes
We review and update this privacy policy regularly to reflect changes in our educational programs, legal requirements, and privacy best practices. Significant changes will be communicated clearly and well in advance.
Notification Process: Major policy changes will be announced via email to all active students at least 30 days before taking effect. You'll also see prominent notices on our platform and website during the transition period.
Minor updates that don't affect how we collect or use personal information may be made without advance notice, but we'll always update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically, especially before enrolling in new programs.
Privacy Questions and Contact Information
Our privacy team is available to answer questions, help you exercise your data rights, or address any concerns about how we handle your personal information. We're committed to responding promptly and thoroughly.
Bang Bo District
Samut Prakan 10560, Thailand
For urgent privacy concerns or suspected data breaches, please call our main number and ask for immediate transfer to our privacy officer. We maintain 24-hour response procedures for security-related issues affecting student information.